THE STATION

We understand the station environment as an organism where ticket machines are independent actors as opposed to passive tools. Turning the machines into subjects instead of objects allows us to create moments of context which are more delightful and less frustrating.

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Machines with personality

We have created different personas for different machines, suiting the needs of different passengers and we have given each type of machine a specific character, which informs a lot of design decisions both within the industrial design and the UI flow.

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